License & Support

License Activation

What You Need

After purchasing NFS, you’ll receive:

✅ License Key (unique to your MT account)
✅ Download Link (ZIP package)
✅ Installation Guide (PDF)

Activation Steps

Install NFS following the Installation Guide
Drag the Panel onto any chart
Enter your license key in the popup window
Click Activate

You should see: ✅ License activated successfully!

Getting Your Account Info

To generate a license, we need your exact MetaTrader account details. Use our tool to get them instantly.

Using the Account Info Copier Tool

The Account Info Copier is a tiny utility that copies your account number and server details with one click.

Location

Find the tool in your NFS package:

NFS_Package/
└── Tools/
    ├── Account_Info_Copier_MT4.ex4
    └── Account_Info_Copier_MT5.ex5

Installation

For MT4:

Copy Account_Info_Copier_MT4.ex4 to: MQL4/Indicators/
Restart MT4
Drag it onto any chart

For MT5:

Copy Account_Info_Copier_MT5.ex5 to: MQL5/Indicators/
Restart MT5
Drag it onto any chart

Using the Tool

Once attached to a chart, you’ll see:

╔════════════════════════════════════╗
║   Account Info Copier v1.0        ║
╠════════════════════════════════════╣
║ Account: 12345678                 ║
║ Server: BrokerName-Demo           ║
║ Name: Your Name                   ║
║                                   ║
║ [📋 Copy to Clipboard]            ║
╚════════════════════════════════════╝

Click ”📋 Copy to Clipboard” and the tool will copy:

Account: 12345678
Server: BrokerName-Demo
Name: Your Name

Send this to our Telegram Bot: @NFS_Support_Bot

License Types

Year License ($97)

✅ One-time payment - No recurring fees
✅ Unlimited backtests on Strategy Tester
✅ Unlimited updates - Data stays fresh forever
✅ All features included - Panel, EA integration, API access
⚠️ One license per MT account - Tied to your account number

Multi-Account Discounts

Trading on multiple accounts? Get bulk pricing:

Accounts	Discount	Price Per License
1	-	$97
3+	10%	$87.30
5+	15%	$82.45
10+	20%	$77.60

Support Channels

Telegram Support Bot

Fastest response (usually under 30 minutes):

👉 @NFS_Support_Bot

Features:

🤖 AI-powered translation (supports 10+ languages)
💳 Crypto payment integration (USDT, USDC, BTC)
👨‍💻 Direct human support escalation
📎 File sharing (send screenshots, logs, etc.)

Email Support

For non-urgent inquiries:

📧 [email protected]

Response time: 24-48 hours

Documentation

Before contacting support, check:

Frequently Asked Questions

Can I transfer my license to a new account?

Yes, but only once per year. Contact support with:

Old account number
New account number
Reason for transfer (e.g., changed broker)

What happens if my broker changes server names?

Server name changes are automatically handled. Your license is tied to your account number, not the server name.

Can I use NFS on a demo account?

Yes! Demo accounts are treated the same as live accounts. You can test NFS risk-free.

Does the license expire?

No. Year means lifetime. Your license will work forever, including all future updates.

What if I lose my license key?

Contact support with your:

MT account number
Purchase email
Transaction ID (if available)

We’ll resend your key within 24 hours.

Refund Policy

We offer a 14-day money-back guarantee if:

✅ NFS doesn’t work as described
✅ Technical issue we cannot resolve
✅ Product doesn’t match your expectations

Not eligible for refund:

❌ “Changed my mind” after receiving download
❌ Broker-specific issues (not NFS fault)
❌ User error (didn’t follow installation guide)

To request a refund, contact support with:

Purchase details
Reason for refund
Screenshots of the issue (if technical)

Updates & Maintenance

Automatic Data Updates

NFS updates automatically every 30 minutes via Smart Sync:

🔄 Checks for new news events
📥 Downloads updated data
🔄 Refreshes panel display

You never need to manually update the data file!

Software Updates

When we release new versions (e.g., v5.0 → v5.1):

📧 You’ll receive an email notification
💬 Announcement in Telegram channel
📥 Free download link (lifetime updates included)

Version History

Check our changelog for:

New features
Bug fixes
Performance improvements

Priority Support

Need faster response times or custom features?

Enterprise Support ($297/year)

Includes:

⚡ < 1 hour response time (24/7)
📞 Direct phone/WhatsApp support
🎯 Custom EA integration assistance
🔧 Custom modifications (reasonable requests)
🎓 Training session (1 hour Zoom call)

Report a Bug

Found a bug? Help us fix it quickly:

Describe the issue clearly
Provide your setup:
- MT4 or MT5?
- Build number?
- DLL or No-DLL mode?
Screenshots of the error
Experts log (copy relevant lines)

Send to: @NFS_Support_Bot

Bug bounty: First reporter of a critical bug gets 1 month free support upgrade!

Feature Requests

Have an idea to improve NFS?

Submit feature requests via:

Telegram: @NFS_Support_Bot
Email: [email protected]

Popular requests are prioritized in our roadmap!

Community

Join other NFS users:

Need immediate help? Start a chat with our support bot: @NFS_Support_Bot 🚀